Shipping and Returns

Shipping Policy

At Luxobell, we prioritize fast and secure delivery of your luxury items.

Processing Time

Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the following business day.

Shipping Methods

Standard Shipping: 3-5 business days
Expedited Shipping: 2-3 business days
Express Shipping: 1-2 business days
International Shipping: 5-7 business days, depending on destination

Shipping Fees

Domestic Orders: Free shipping on orders over $95. A flat fee applies for orders under $9.99.
International Orders: Fees calculated at checkout, with any customs duties or taxes paid by the recipient.

Signature Requirement

Some orders may require a signature upon delivery to ensure the safe arrival of your purchase.

Return & Refund Policy

At Luxobell, we want you to love your purchase. If for any reason you are not completely satisfied, we offer a 45-day return window from the date of delivery.

Return Eligibility

To qualify for a return, items must be in new, unused condition with all original packaging and tags attached.

Refund or Store Credit

Once your return is processed, you can choose between a full refund or Luxobell store credit for future purchases.

Return Process

To initiate a return, please contact us via the contact page or use our return widget to request a return authorization. You can also email us at customercare@luxobell.com to intitate your return. We will guide you through the return steps and provide a prepaid return label.

Return Fees

For incorrect or damaged items, we cover the return shipping. For all other returns, return shipping fees are the customer's responsibility.

Condition of Returned Items

Returned items must be in new, unused condition. Items that are worn or altered cannot be accepted.
If you have any questions or need assistance, our customer care team is here to help.

In Summary, Here is How to Return Your Item:

Contact us via the contact page or use our return widget to request a return authorization.
Carefully package your item, including the original packaging and proof of purchase, and send it back using the return label provided by us.
Upon receiving your item, we will carefully inspect it and promptly process your refund or store credit.

If you need assistance, our Customer care team is here to help. Thank you for choosing Luxobell. Every order is an experience, and we are honored to be part of your luxurious lifestyle, as we look forward to continually exceeding your expectations.

Land/Region

Sprache

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Fluffy Cropped Jumper in Blue

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Fluffy Cropped Jumper in Blue